Privacy Policy

Privacy Policy

Harbour & Hall Ltd
Company No. 16834669

Last updated: 21/02/2026

1. Who We Are

Harbour & Hall Ltd is a company registered in England and Wales (Company No. 16834669). We conduct property market research and related enquiries in selected areas of the UK. For the purposes of data protection law, Harbour & Hall Ltd is the “data controller”. If you have any questions about this policy, you can contact us at:

info@harbourandhall.co.uk

2. What Information We Collect

At this stage of our business, we collect and use limited information.

a) Publicly Available Property Information

We may obtain:

• Property address
• Land Registry title information
• Publicly available ownership data
   

This information is sourced from publicly available property records.

We do not purchase private personal data lists.

b) Information You Provide Voluntarily

If you contact us, we may collect:

• Your name
• Your email address
• Your telephone number
• Any information you choose to include in your message
   

You are under no obligation to provide this information.

c) Website Usage Information

If you visit our website, basic technical information may be collected automatically, such as:

• IP address
• Browser type
• Pages visited
   

This helps us understand general website usage. We do not use this for profiling.

3. How We Use Information

We use information only for the following purposes:

• To carry out property market research
• To respond to enquiries you send to us
• To understand general interest in our services
• To comply with legal obligations
   

We do not use personal information for automated decision-making.

4. Our Lawful Basis for Processing

Under UK GDPR, we rely on:

• Legitimate Interests – to conduct property market research using publicly available records.
• Consent – where you voluntarily provide information to us.
• Legal Obligation – where required by law.
   

We take care to ensure our legitimate interests do not override your rights.

5. Data Sharing

We do not:

• Sell personal data
• Trade personal data
• Share personal data with third-party marketers
   

We may share information only:

• Where required by law
• With professional advisers (such as solicitors or accountants) where necessary and subject to confidentiality
   

6. Data Retention

We keep information only for as long as reasonably necessary for:

• Research purposes
• Responding to enquiries
• Legal compliance
   

If you contact us and later request deletion, we will assess and comply where legally appropriate.

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion (in certain circumstances)
• Object to processing based on legitimate interests
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

ICO website: www.ico.org.uk

8. Data Security

We take reasonable technical and organisational measures to protect information from:

• Unauthorised access
• Loss
• Misuse
   

Access to personal information is restricted.

9. Changes to This Policy

We may update this policy from time to time as our business develops. The latest version will always be available on our website.